Privacy, Data Protection and Credit/Debit Card Security

  1.  Tranquility Living Ltd. processes information about you that you provide when making a reservation and/or upon check-in in accordance with our privacy policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
     

  2. You should note that we are required by law to maintain a register of all guests’ names and nationality (to be taken on arrival) and to keep such details on file for at least 12 months from the date of arrival. In addition, for guests who are not of British, Irish or Commonwealth nationalities we are required to take details of your passport or other travel documentation and the address of your next destination.
     

  3. For full details on how we collect, use and store personal data including the use of cookies please see our full privacy policy.
     

  4. We use a secure third party service to process card payments (www.stripe.com/gb) and SagePay. These services are PCI- DSS compliant and allows us to make charges to your credit and debit card in accordance with these terms. We do not make or store any copy of your card details in our own systems or elsewhere. You can read the privacy policy of the third party providers here: www.stripe.com/gb/privacy and www.sagepay.co.uk/policies/privacy-policy.

For our full policy please see our Terms and Conditions by clicking here